Wishing you a Merry Christmas, Happy Holidays, and a safe and happy New Year filled with Neopets Merch!
Did you receive Neopets Merch with a Rare Item Code this Christmas? Click here for info about a known issue with code redemption, and the steps to take in order to receive your virtual items.
What we're looking forward to in 2025:
The long awaited retail release of Series one of Neopets Mystery Plushies by PhatMojo - Hot Topic (US and Canada, in store and online), BoxLunch (US), Claire's (US and Canada, in store), Gamestop (US and Canada, in store), as well as stores in the UK and parts of Asia. (Elsewhere too, more details as we have them!)
Not everyone has received their tracking emails quite yet, but folks in the USA if you have or sign up for a free UPS My Choice account, you will be able to see any packages (including these) coming to your address once they have created the tracking numbers (you're looking for something coming from Aukey International in California). Additionally, Neopets sent the below email to everyone this morning, which includes an additional Rare Item Code for each plushie you have purchased. (This now makes a total of three Rare Item Codes per plushie. 1 printed on the plushie's tag, 1 sent in the December 16th email (below), and 1 in todays email.) While redeeming your codes, be aware that there is still a widespread issue where you may receive an error message or a blank page. Click here for details of the issue and for steps to properly receive your virtual items.
Hey Neopian,
Your long-awaited Neopets 25th Anniversary Jumbo Plushies are shipping THIS WEEK! We know you've been patiently waiting for your Aisha and Shoyru, and we're so excited for you to finally cuddle up with them.
You'll receive another email soon with your tracking information.
But the good news doesn't stop there! As a special thank you for your incredible patience, we're giving you two special rewards!
Firstly, you are now eligible for early registration for our upcoming exclusive events! Further details will be announced prior to the events. Stay tuned for more information!
Second, you're getting a prize code for a Super Exclusive 25th Anniversary Goodie Bag! You can claim your special reward at the Grundo Warehouse:
Inside your goodie bag, you'll have a chance to receive 4-6 different rewards from a pool of 11 awesome prizes, valued at over 3,000,000 NP! These could include:
25th Anniversary Kougra Sticker
25th Anniversary Shoyru Sticker
Birthday Barlow
Birthday Celebration Poogle Plushie
Birthday Meepit
Chia Apple Bomb
Double Chocolate Jelly Beans
Neopets 25th Birthday Boots
Neopets 25th Birthday Cake
Neopets 25th Birthday Jumpsuit
Neopets 25th Birthday Sundae
We truly appreciate your understanding and support throughout this process. We know the wait was a little longer than expected, but we wanted to ensure these plushies were absolutely perfect. Thank you again for being such a fantastic Neopets fan!
Sincerely, The Neopets Shop Team
Update 2/13: Neopets Shop has sent out the following email. Please be sure to put in a ticket before February 19th if you need to update your shipping address.
Hey Neopian,
Your Jumbo Plushie will be shipping this month. We're working hard to process orders and get your cuddly companion to you.
To ensure smooth delivery, please review your shipping address. You can do this by checking your order number and logging into your NeoPass Account.
If you have trouble logging in, please submit a Customer Service ticket with your shipping address so our team can verify the shipping address on your current order.
Order Number 1: Order Number 2:
Telephone Number:
If you need to update your shipping address, please Submit a Ticket to our Customer Service Team with your complete and updated shipping address in the following format by February 19th 2025:
Telephone Number:
Street Address:
City:
State/Province:
ZIP/Postal Code:
Country:
If your address is already correct, you don't need to do anything! We'll send you a shipping confirmation email with tracking information as soon as your plushie leaves our warehouse. We can't wait for you to receive your Jumbo Plushie!
Neopets has just sent out a message that there will be a delay in shipping so that they may ensure they are high quality, and will now be shipping in late January, 2025.
Additionally, the email includes a code (or codes, if you ordered both) for two new exclusive items.
Note: that the codes are currently only awarding ONE of the two items (the cake for the Aisha, and the book for the Shoyru) so we recommend holding off a bit before redeeming them.
Grundo Warehouse has also suffered another rabid Meepit attack, and in addition to the usual memory error, you may be faced with a blank page (the navigation panel loads and nothing else) You'll need to verify that the code is properly entered (as you will not be able to get an error message that the code is invalid) and just keep refreshing and checking your inventory as usual. Eventually it will work and the item(s) will be in your inventory. More details on the error here.
Note that these two items are in addition to the items you will receive with the code that comes with the Jumbo Plushies. You can see what those are on each plushie's detailpage.
Hey Neopian!
We hope this Neomail finds you well!
We understand you're eager to cuddle your new Aisha and Shoyru Jumbo Plushies. However, to ensure they meet the highest quality standards, we’ve made the decision to prioritize quality over speed. As a result, the shipment of your plushies is now scheduled for late January 2025. We sincerely apologize for any inconvenience this may cause.
As a token of our appreciation for your patience, we’re excited to offer you a super exclusive virtual prize for all Jumbo plush customers only.
Head over to the Grundo Warehouse to claim your special reward!
Prize Table
Neopets 25th Anniversary Aisha Jumbo Plush
Neopets 25th Anniversary Shoryu Jumbo Plush
Aisha Anniversary Cake Sprinkle Jacket Potato
The Dimensionality of Shoyrus Sprinkle Jacket Potato
Please note that prizes will be awarded based solely on the Jumbo Plush purchased.
We understand how excited you are to add these special plushies to your collection, and we assure you that we’re working hard to ensure they meet the high quality standards you expect from Neopets.
Thank you for your understanding and continued support.
The 25th Anniversary Expansion of the Neopets Battledome TCG is finally here!
Booster packs will be arriving at stores in the next few days (many have received them already!) and they are now available to order at Upper Deck Store. (Just a little while longer for the 25th Anniversary Celebration Box. It launches on December 11th.)
Bear with us over the next few days as we compile a complete set list. (you can see the work in progress - over 200 cards! - here.) You can also check out the possible virtual items you can receive here.
The new set includes all new art for all (25 species featured!) basic coloured Neopets by Anthony Conley, as well as the release of pets painted 25th Anniversary, Baby and Silver. Also included is a new mechanic featuring the Lab Ray which includes pets in Lab Ray only colours! (Alien, Chocolate, Sponge, and Robot, to name a few.)
All Rainbow Pool Neopet cards are full art (borderless) and some have secret alternate art versions!
Every card in the set is foil, and every card also comes in an alternate Celebration Foil design. (Photos don't do these justice.)
It's My Obsession will be launching Neopets 25th Anniversary edition versions of their popular Ita Messenger bags in four different sizes! These high quality bags are designed to hold all of your stuff while also having a safe place to display your favourite Neopets pins! Each bag features a clear PVC covering over the front pocket so your pins/keychains/trinkets can be clearly seen but won't get damaged or lost.
Micro - 7"x5"x3"
Mini - 12"x10"x6"
Standard - 10"x15"x6"
Jumbo - 12"x18"x7"
They will also have a 25th anniversary Jumbo Pin (about 3.5") and Keychain available, as well as a set of Nova filler pins!
These items will be available in limited quantities as part of an early access sale on their website starting November 24th (sign up here) and will be officially available to the general public on November 28th.
They're sure to sell quickly, so be sure to sign up for early access if you're interested in getting one!
Our Friends at What's Your Passion Jewelry have just shared their upcoming 25th Anniversary and Holiday releases!
These will be available for preorder starting November 15th at 3PM NST/PST (6PM EST) and are estimated to ship the second week of December.
You can also grab a Mystery Bag for $10 which will hold one of any of the retired exclusive pins or lanyards! (All previous retired exclusive pins/lanyards will be available in some quantity, with the exception of any of the Paint Brush/GWP items. They'll be chosen at random, no way to choose, and if you order multiples, there's a possibility of duplicates.)
Additionally some existing items are being discontinued and will be placed on deep discount at the same time! Click here for the retiring items.
All items come with Virtual Prize Codes! (Mystery Bag Items will include the codes that the item originally came with. Click each item here to see what virtual items you might receive with it.)
We’re rolling the Birthday Celebration, Cyber Monday and a holiday drop all into one! We’ll be dropping lots of new goodies, unvaulting convention exclusives and deeply discounting some merch that we’re going to retire!
Birthday Bash Pre-Order Launches Friday, November 15th @ 6pm EST
SHIPPING: merchandise is scheduled to arrive the first week of December which means we will begin shipping the second week as soon as everything is checked in and coded!
Convention ExclusiveMystery Bag Item – What will you get for $10? It’s a surprise! Items inside this mystery bag are all retired convention exclusives. We’ve been playing a long game and saving some merch from every drop for a special event like this one! Items range from our exclusive lanyards to silver & gold pins to the highly sought after SDCC24 Anniversary Trio Set (valued between $10 - $27 - while supplies last).
